We offer a variety of health benefits that vary in cost and cover. 

Healthcare cash plans – This allows you to pay for cover towards everyday health treatments and is available to everyone.

Individual health insurance – If you are not eligible for private medical insurance, but would like private medical cover, you can get a discounted rate using the individual health insurance benefit.

Private medical insurance – You’ll have been notified in writing if you are eligible for this benefit. If you have not been contacted you will not be able to choose this benefit.

We’ve teamed up with Simplyhealth, to offer money back towards the cost of a range of everyday healthcare services through our healthcare cash plan benefit.

Types of treatment include:

  • Dental treatment - check-ups, fillings, scale and polish
  • Optical treatment - sight tests, contact lenses, prescription glasses and sunglasses
  • Chiropody
  • Therapy treatments - physiotherapy, acupuncture, osteopathy, chiropractic and homeopathy
  • Private consultations tests and scans
  • Health screening

Valuable Health and Wellbeing Services are also included, giving you fast access to a confidential 24 hour counselling and advice line, 24 hour telephone access to a doctor, and discounted gym membership.

Some employees maybe be entitled to an enhanced health cash plan benefit based on their terms and conditions of employment, please log in to find out more. 

How do I apply?

This benefit is only available during the annual enrolment window. Once the window has opened, log in and navigate to the ‘Benefits’ tile. From there you will find Healthcare Cash Plans in the benefits list where you can select your level of cover.

You will be able to choose from five levels of cover and you may also have the option to extend your cover to family members.

If you’d like more information before the annual enrolment window opens, you can also find this by logging in and following the steps above.

Contact details

For members of the scheme, the provider contact details are:

0370 908 3481 (Open from Monday-Friday 8am-8pm. Saturday 8am-5pm)

0151 702 0265

Health insurance gives you access to prompt, efficient health care with no NHS waiting lists, taking the hassle out of receiving medical care, so that you and your family can focus on getting better.

We have partnered with Mercer to offer this benefit. Whatever your needs; whether you already have a policy in place and are looking to reduce costs, or you want to take out cover for the first time, Mercer can offer expert advice and make sure you receive the best treatment.

How do I apply?

Call Mercer on 0800 011 3136, they will help you choose the right cover to suit you and at a discounted rate. Plus, if you find an insurer who offers the same level of cover for a cheaper price, Mercer will match this!

Receive prompt, high quality medical attention with the company’s Private Medical Insurance (PMI) scheme. This covers the cost of your medical treatment, making sure that you get the care you need, when you need it.

We’ve partnered with Bupa to offer you this benefit, and we will have written to you to let you know if you’re covered and the level of cover you're entitled to. In some cases, you’ll have the option to extend your cover to include a partner and/or dependant (at an additional cost to you).

The healthcare scheme is designed to cover private healthcare treatment by specialists for acute conditions where you have first obtained GP referral. A summary of the benefit is available when you log in and select the ‘Important Documents’ tile.

Whilst this is an employer funded benefit, you’ll be required to pay the tax on the value of this benefit as it is classed as a benefit in kind reported through your P11D. This is typically collected by way of an update to your tax code. You’ll save employee's National Insurance on the cost you pay for cover.

How do I apply?

We’ll have written to you to confirm if you are eligible for cover. Depending on your level of cover, you could extend this to family members. Whether you wish to just have cover for yourself or extend this to family members (if eligible) you must log in and submit a request for private medical insurance to be covered from the 1st of the following month.

Contact details

For members of the scheme, the provider contact details are:

Claims and queries: 0345 607 0094

To make a claim you will need to provide the company policy number 16600070039.