Employee assistance programme

We’re committed to helping you maintain your health and well-being and that’s why we provide you with an Employee Assistance Program (EAP).

Our EAP service is provided by ComPsych and called GuidanceResources®. It’s a free, confidential service, created to help you access guidance and support when you need it. It is available 24 hours a day, 365 days a year, whatever your concern.

The benefits of using the EAP can help prevent small problems in your life from becoming big problems, help control the negative effects of challenging situations or simply help you feel happier and more energetic.

Examples of when you can call the EAP include:

  • When you are struggling to deal with the pressures of your job and need support. 
  • When you need support with life’s challenges; sudden illness, loss of a loved one, relationship worries, caring for an elderly parent or going through a divorce.   
  • When you are feeling overwhelmed at the thought of retiring.
  • When the number of commitments you are juggling become increasingly challenging for you and affecting your work and personal life.
  • When you need support with one-off concerns; having a difficult conversation with a colleague or talking to your child about a difficult subject that they may be facing like bullying or staying safe online. 
  • When you are struggling to balance work and life commitments.

More information about the EAP can be found on infozone.

How do I contact the EAP?

There are various ways you can access your EAP resources:

  1. By phone: Call 0800 917 5320 and you’ll speak to a counselling professional who will listen to your concerns and can guide you to the appropriate services you require.
  2. Online: Visit www.guidanceresources.com and register with the web ID: SNCLavalin.
  3. On your smartphone: Download the GuidanceResources App through the App Store or Google play.